Privacy Policy
Last updated: 01-12-2025
Marginkart ("we", "our", "us") values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website/app or place orders for groceries, spices, dry fruits, and other related items for delivery to your business.
1. Information We Collect
A. Account & Order Information
When you register or place an order, we collect:
- Business name
- Contact person name (if provided)
- Delivery address
- Phone number
- Email address
- Verification documents (e.g., business proof/GST/ID)
- Order details and order history
B. Device Information
When you use our Site/App, we automatically collect:
- IP address
- Browser type
- Time zone
- Cookie data
- Pages and products viewed
- Referring websites/search terms
- Interaction data
C. Cookies & Tracking Technologies
We use:
- Cookies
- Log files
- Beacons, tags, pixels
These help improve performance, analytics, and security.
2. How We Use Your Information
We use your information to:
- Process, verify, and deliver orders
- Provide invoices, confirmations, and delivery updates
- Communicate regarding orders, offers, and service notices
- Prevent fraud and verify business identity
- Improve app performance, features, and customer experience
- Comply with legal obligations
We do not sell your personal information.
3. Sharing Your Information
We may share your data with:
A. Service Providers
- Delivery partners
- Payment processors
- SMS/Email/WhatsApp communication partners
- Analytics providers (e.g., Google Analytics)
B. Compliance & Legal
We may disclose information to:
- Comply with applicable laws
- Respond to government or legal requests
- Protect our rights and prevent misuse
4. Behavioural / Targeted Advertising
We may show you relevant offers based on your interactions.
Opt-out links:
- Facebook: https://www.facebook.com/settings/?tab=ads
- Google: https://www.google.com/settings/ads/anonymous
- Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
- General opt-out: http://optout.aboutads.info/
5. Payments
We do not store your payment card or UPI details. Payments are processed securely by third-party providers.
6. Data Security
We use reasonable security measures to protect your information from unauthorized access, loss, or misuse.
7. Data Retention
We retain account and order information for business records unless you request deletion, subject to legal and regulatory requirements.
8. Your Rights
You may request to:
- Access your data
- Correct inaccurate information
- Request deletion (where legally allowed)
- Opt-out of marketing communications
Contact us to exercise these rights.
9. Do Not Track
We do not change our data practices in response to "Do Not Track" signals.
10. Product Images, Branding & Ownership Disclaimer
Product Images: Images shown on Marginkart are for illustration and reference only. Actual product packaging, color, size, or appearance may vary based on supplier availability, brand updates, or batch variations.
Brand Ownership: All trademarks, logos, packaging designs, and brand assets displayed on our platform belong to their respective owners. Marginkart does not claim ownership of any third-party brand materials and displays them solely to help customers identify products accurately.
Product Variations: Delivered items will match the brand, type, and weight ordered, but visuals may differ due to supplier stock changes.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Revised versions will be posted here.
12. Contact Us
For questions, concerns, or complaints, you can contact us at:
Email: managermarginkart@gmail.com
Phone: 9844066096
Address: Marginkart No. 15/1, Monisha Complex, Ground Floor, 1st Cross Lorry Stand Godown Street, Yeshwanthpura Bangalore – 560022